FAQs

General questions

My Design

Experiencing a Problem?

  • There are many reasons why aIDyl is the ideal choice for your interior design project.

    Firstly, we believe that everyone deserves access to an interior designer, no matter their budget. Your home has a huge impact on your mental well-being, and our “build your own interior design service” makes professional design more accessible and affordable than ever. Instead of following passing trends, we focus on creating a home that reflects your personality, lifestyle, and long-term happiness.

    Secondly, aIDyl stands out with innovative technology at an affordable price. Our high-quality 3D interior design renders allow you to visualise your space before committing, giving you confidence in every decision. This not only speeds up the process but also helps you avoid costly mistakes when decorating or renovating.

    At aIDyl, our mission is to provide personalised, affordable, and inspiring interior design services. We’re here to make the design process enjoyable and stress-free, helping you create a home that feels truly yours.

  • At aIDyl, we deliver the same high-quality results as traditional interior design services, but with the added benefits of convenience, flexibility, and affordability. Unlike traditional designers, everything we do is 100% remote, so there’s no need for in-person visits. You can enjoy the full design process from the comfort of your home, making it easier and more accessible than ever.

    We stay connected with you through phone and video consultations, ensuring you still receive a fully personalised interior design experience. Once your design is ready, we’ll deliver it straight to your email and upload it to your private account for easy access.

    What truly sets aIDyl apart is our unique “build your own interior design service.” Instead of choosing from restrictive pre-made packages, you have the freedom to select exactly what you need from a designer. This flexible and cost-effective approach allows you to invest only in the services that matter most to you, making it possible to redesign your home beautifully without breaking the bank.

    With aIDyl, you get the perfect blend of professional design expertise, cutting-edge technology, and affordability - all tailored to create a home you’ll love for years to come.

  • With virtual interior design, the entire process happens online, meaning you can create your dream home without ever leaving the comfort of your own space. Say goodbye to travel costs, back-and-forth scheduling, and endless meetings. This innovative approach makes interior design more affordable, time-efficient, and accessible than traditional methods.

    At aIDyl, we take things further with our immersive interior design experience. Using our exclusive cardboard VR goggles, delivered straight to your door, you can step inside a 3D render of your newly designed room. Simply place your phone inside the headset and explore every detail, viewing the finished design from all angles as if you’re already there.

    This VR interior design experience is available with our Revive and Reinvent packages, or you can add it to your Build Your Own Design Service for a touch of extra magic in your design journey.

    With aIDyl’s combination of virtual and immersive interior design services, you don’t just imagine your dream home, you experience it before it’s even built.

  • Absolutely! aIDyl is designed to be user-friendly and accessible to everyone, regardless of your tech proficiency. We understand that technology can sometimes feel overwhelming, but rest assured, we’re here to support you every step of the way.

    To ensure a smooth experience, our welcome guide provides simple instructions on how to measure your room and use the VR Cardboard headset. These instructions are easy to follow, allowing you to navigate through the process with confidence.

    During your initial consultation, we will personally guide you through the setup and address any difficulties you might encounter. We’re committed to ironing out any challenges and ensuring that you feel comfortable using the technology.

    If you find yourself struggling with the tech side at any point, remember that we’re just a phone call away.

  • The cardboard VR headset can handle screens up to 6 inches, but don’t worry – you can still enjoy your 360 render by simply moving your phone around or using your finger.

  • Of course we can! Helping with the layout of your home is our expertise and what we’re here for. We’ll provide you with floor plans that include annotated furniture placements. This will give you a clear visual representation of how the furniture should be arranged in each room. We’re dedicated to ensuring that your space is optimised for both functionality and aesthetics.

  • Choosing the right service has never been simpler. On our website, under the “Services” tab, you’ll find a clear interior design package comparison table at the bottom of the page. This easy-to-read chart highlights exactly what’s included (and what’s not) in each of our pre-made online interior design services.

    The comparison table gives you a quick overview of features, benefits, and pricing, helping you confidently decide which package best suits your style, budget, and design needs.

  • If you have an open plan space or a double reception room, don’t forget to add the “Open Plan Pack” to your shopping cart when using our Build Your Own Design Service. This add-on can also be combined with any of our pre-made interior design packages for maximum flexibility.

    For larger rooms with three or more distinct areas - such as a kitchen, living, and dining space, you’ll need to purchase two Open Plan Packs to ensure every area is designed seamlessly. This way, your entire space is covered, and the finished result feels perfectly balanced.

    If you have any questions or need guidance with your purchase, our team is always here to help. Simply get in touch, and we’ll be happy to assist.

  • Certainly, we can assist you, but it’s important to note that our typical consultation and design process usually takes around three to four weeks. If this timeframe aligns with your requirements, we are more than happy to work with you and provide our services.

    However, if you’re in need of immediate assistance or have a stricter deadline, we might not be able to accommodate your rush request.

    Please let us know your timeframe, and we’ll do our best to accommodate your needs.

  • At aIDyl, our online interior design process moves at your pace. We do not proceed until we have received all the necessary information from you, ensuring a fully personalised and accurate design.

    For clients who provide prompt feedback and decisions, most projects can be completed in approximately three weeks. If you prefer a more flexible timeline, we can accommodate your schedule — we move forward only when you’re ready.

    Our priority is to deliver a high-quality, detailed interior design that meets your needs, combining efficiency with careful attention to every aspect of your space.

  • Absolutely! You can check out examples of our finished designs under the “Portfolio” tab.

    There, you’ll find before and after images of spaces we have designed, giving you a glimpse of our style and the transformations we’ve achieved.

    It’s a great way to get inspired and see the potential for your own project.

  • Yes, we design commercial spaces too! Send us an email, and we’ll confirm if we can take on your project and provide you with a quote. We look forward to hearing from you and discussing your commercial design needs!

  • We have no location restrictions, that’s the beauty of online interior design! We can assist you no matter where you are, whether in London, California, Sydney, or anywhere else in the world. As long as we can communicate in English, we’re happy to meet your design needs wherever you may be. However, please note that aIDyl VR Goggles are only shipped within the UK.

  • We can’t personally recommend any tradesmen. Ask your family and friends for recommendations, they usually know reliable people who’ve done work for them. You can also check out websites like Check A Trade. Just remember to get at least three different quotes before making a decision. Oh, and don’t always go for the cheapest option! Quality matters, so weigh all factors before choosing.

  • You can find full details of what’s included in each package on our Services page.

    Our Build Your Own Interior Design Service gives you complete flexibility to choose exactly what you want included in your package. Every Build Your Own package, regardless of size, comes with a complimentary phone or video brief to ensure your vision is fully understood.

    For those interested in our pre-made interior design packages, you can find them towards the bottom of the Services page. Each package includes a clear list of features, and there’s also a comparison table to help you quickly see the differences between packages.

    If you need further guidance, we offer a free discovery call where our team can advise you, answer your questions, and help you choose the right package for your home.

  • When planning your interior design project, it’s important to consider all aspects of your budget to ensure a smooth and successful process. Here are some key points to keep in mind:

    1. Furniture and Accessories
    Decide how much you can allocate for furniture and decorative items, including sofas, tables, chairs, lighting fixtures, rugs, curtains, and accessories. Understanding this early helps your designer make choices that fit both your style and budget.

    2. Major Renovations or Changes
    If your project involves significant updates - such as replacing furniture, upgrading electrical components, or installing new window treatments, make sure to share your budget for these areas. This allows your designer to source appropriate items and create a design that aligns with your financial constraints.

    3. Transparent Communication
    Be open about your budget with your designer. Clear communication helps them tailor their recommendations and ensures your design is both beautiful and functional. At aIDyl, we thrive on working within your budget to deliver affordable and high-quality interior design solutions.

    By considering these factors and maintaining open communication, your designer can make informed decisions that respect your financial limits while achieving a space that meets your aesthetic goals and lifestyle needs. Collaboration and transparency are key to a successful interior design project.

  • For clients who purchase the pre-made Refresh package, please note that no modifications can be made after the initial consultation. Any changes requested beyond this point will incur an additional fee to cover the extra time required.

    Clients who choose the pre-made Revive or Reinvent packages enjoy greater flexibility. You can make adjustments to your project up until the second consultation, during which your floor plans will be finalised and approved. After this stage, no further changes can be accommodated, and any additional modifications will be subject to an extra time charge.

    For those using the Build Your Own Design Service, the rules depend on the specific options selected. If your package is similar to the Refresh package, the same restrictions apply. If it aligns more closely with the Revive or Reinvent packages, you can expect the same flexibility as described above.

    Understanding these guidelines helps ensure a smooth online interior design process and allows our team to deliver high-quality, personalised results within the agreed timeline.

  • Yes! As part of our interior design services, we offer flooring, paint, and wallpaper options, which may vary depending on the package you select.

    For a detailed overview of what each package includes, check our package comparison table at the bottom of the Services page. This table outlines all features and services provided, including flooring, paint, and wallpaper selections.

    If you opt for the Build Your Own Design Service, you can add these options under Section 03: Bringing It All Together. This allows you to customise your design and select the finishes that you feel are needed in your space.

  • Definitely! We offer 3D and immersive renders as part of our aIDyl design services. That's what makes us different from other affordable online interior design services. Our designs are not only immersive but also budget-friendly. With our 3D designs, you can fully visualise your space and avoid any costly errors. We want to make sure you get the perfect result for your project without breaking the bank.

  • Receiving your design is a breeze! Once all the details are finalised and your design is ready, you have a couple of convenient options to access it.

    Firstly, you can simply log into your account and find all your design files neatly organised on your personal dashboard. It's a centralised hub where you can easily view, download, and access all the elements of your design. It provides a user-friendly and hassle-free experience, ensuring that everything you need is right at your fingertips.

    If you prefer a more direct approach, we can also deliver your design straight to your email inbox. 

  • Yes! One of the key benefits of our design service is giving clients access to my trade discounts. We are continually building relationships with trade partners so we can pass these savings directly on to you. If there’s a particular store you’d like to purchase from, just let us know and we’ll explore what we can arrange.

    By passing on these trade discounts, it often offsets the cost of our design service - meaning, in many cases, our interior design service can effectively be free.

  • As an affordable interior design service, we do not provide full project management where we take complete control and place furniture orders on your behalf. Instead, our goal is to make the process as simple and convenient as possible for you.

    For each project, we provide a comprehensive shopping list with up to 10 essential items for your space. Each item comes with direct links to the recommended retailers, so you can purchase furniture and accessories easily and securely. This approach gives you full flexibility to manage the ordering process while still benefiting from our expert guidance.

    The only time we place orders on your behalf is when you take advantage of our trade discounts, allowing you to access savings that are normally reserved for industry professionals.

My Designer

  • Upon purchasing one of our design packages, you will receive a welcome guide that outlines the specific details and information required by your designer. These include:

    • Inspiration photos: Collect and share images that reflect your desired style and aesthetic.

    • Functional preferences: Communicate how you want the room to function and any specific needs or requirements.

    • Needs and wants: Clearly express your must-have elements, design preferences, and desired features.

    • Floor plans and pictures: Provide accurate floor plans with measurements and share pictures or videos of the current space.

    These details will guide your designer in creating a personalised design that meets your vision and requirements. The welcome guide will provide further guidance on gathering and sharing this information.

  • Unfortunately, we do not offer in-person visits as part of our design service. In order to provide an affordable and accessible service, our design process is entirely online.

    However, rest assured that we have taken measures to make the online experience seamless and convenient for you. If you have concerns about taking measurements, our welcome guide includes helpful tools and instructions to guide you through the process accurately. We are committed to ensuring that you receive a high-quality design service, even without a physical visit to your home.

  • During the entirety of the design service, your designer is readily available for communication through WhatsApp. Feel free to reach out with any inquiries or concerns you may have. Additionally, your designer will keep you updated on the progress of your design and may seek your input or clarification through WhatsApp to ensure the final design meets your expectations and satisfaction.

  • To make the most of your collaboration with a designer, it's essential to share as much information as possible. Don't hold back – the more, the better! We genuinely appreciate your honesty about your likes and dislikes. Being transparent with us will ensure that you're happier with the final design. Another key factor is your active involvement. If you can respond quickly to our messages on WhatsApp, you'll have a fantastic experience working with us.

  • Absolutely! We're more than happy to design unique furniture to fit those tricky spaces you might have. We'll provide you with floor plans and 3D renders, which you can share with your contractor to convey your vision. But remember, the contractor will need to take final measurements to create the actual piece. Our floor plans are just for visualisation, not for making the bespoke furniture itself.

  • The best way to reach us is at info@aidyl.co.uk. We’re always available and happy to assist with any questions or concerns!

  • At aIDyl, your satisfaction is our highest priority, and we are committed to creating a design that you will truly love. We have clear measures in place to address any concerns and ensure your experience is smooth and enjoyable.

    The process begins with a comprehensive initial consultation, where we take the time to understand your needs, preferences, and the unique characteristics of your space. This consultation establishes a strong foundation for the entire design process.

    For clients choosing the Revive & Reinvent package or the Build Your Own Design Service, we also offer a second consultation, where we present room layouts and design concepts for your review and approval. This ensures you have a say in the direction of the design before we proceed further.

    Throughout your design journey, we maintain regular communication via WhatsApp and email. This keeps us aligned with your vision, allows us to clarify any questions, and ensures you can provide feedback on all key design elements. Collaboration is central to achieving a personalised and exceptional result.

    If, after these steps, you are still not completely satisfied, we offer design revisions for an additional fee. This allows us to refine the design based on your feedback, ensuring the final result meets your expectations.

    Our ultimate goal is to deliver a personalised interior design that you absolutely adore, combining professional expertise with your unique style and preferences.